AIRLINE CUSTOMER SERVICES (IATA)

EXAMINATION BODY:   IATA

COURSE DURATION:   9 MONTHS

INATKE:    JAN, MAY, SEPTEMBER

QUALIFICATIONS: 
1. A minimum age requirement for admission is 17years-27years
2. Minimum education qualification O level certificate

THIS COURSE IS RECOMMENDED ;
Ticket office, reservations, check-in, traffic, operations baggage services, information desks staff cargo reservations, and receiving staff public relations and sales support personnel Flight attendant

Become the expert that sets you as
part of service excellence and customer loyalty within the airline industry .discover new trends in the service and loyalty programs; improve communication skills, contact strategies, and complaint management; explore cultural awareness issues and stress management techniques.
Drive outstanding customer service with the winning combination of knowledge, skills, and attitude.